Millennials Are Teaching Older Workers About Technology
As older generations stay in work for longer and younger people start entering the workforce, workplaces are becoming increasingly multigenerational. This may not be a bad thing though, as according to the Wall Street Journal, Millennial workers are now teaching their older colleagues a thing or two about how to use technology.
In this interesting turn of events, employees aged 18-34 are coming to the aid of older workers who may be unfamiliar with technologies such as smartphones, iPods and social media.
While they're not IT experts as such, the Millennial group was the first generation to grow up alongside the expansion of the internet, Wi-Fi and Facebook, meaning they are better placed than many to offer tech support.
And the issues they deal with don't only relate to work; the article offers numerous examples of younger workers being asked by their colleagues how to use Instagram, send a photo via WhatsApp or even transfer music to their smartphone.
"We, the 20- and 30-somethings, seem to be the go-to," explains Alison Schurick, a 25-year-old lawyer. "When I came in this morning, the first thing my admin said to me was, 'Hey, since you're the young techy person, I have a question about Apple TV."
While younger generations have often stepped in to help older workers adjust to new innovations in the past, the practice is "more prevalent now than ever because technology has changed so dramatically and rapidly," adds Sharalyn Orr, executive director for generational strategies at Frank N. Magid Associates Inc., a consulting firm that advises businesses on how to deal with demographic changes.
So, these 'young techy people' could be the perfect solution to bridging the gap between older baby-boomer workers and the constantly evolving digital era.