Digital Transformation And Workspaces
I had the opportunity recently to research how digital transformation is impacting work spaces and the mobile workforce. In years past I attended facility management conferences and developed mobile apps to help manage facilities, assets, rooms, inspections, materials and supplies. We were counting and inspecting physical objects. Today, however, there are digital transformations taking place in this industry that make it a much more dynamic environment.
Today, companies less often require employees to work in the physical office (sorry folks at Yahoo!). Often equipment is not associated with a location, but moves to where it is needed at any given time. When people do come into the office there is a need to find a desk, conference room, video or projection equipment and to use additional services to ensure their use of the office is optimized and efficiently managed.
Every day the office layout and who is using the office and rooms may differ. This requires several different strategies:
1. Real-time communications with on-site teams
2. Agile building, parking and network access
3. Digitization of a physical building into digital spaces
4. Digitization of time that can be carved into increments that can be manipulated and reserved
5. Associating digital times with digital spaces
6. Agile room layouts
7. Collaborating with third parties to provide services for particular spaces and times
8. Mobile apps for the mobile workforce
All of these changes must be supported on mobile apps. Time, space, temperatures, resources, equipment, access, parking, networks and services can now be reserved and managed from thousands of miles away in a cloud computing environment. This requires a real-time system and an office layout conducive to agile use that can quickly be transformed to meet different needs on different days.
These can all be coordinated digitally via mobile apps. But that is just the beginning. You could also arrange caterings services and reserve special equipment and car services associated with time and space from thousands of miles away.
Can you imagine trying to support this kind of environment without online and mobile apps? What a nightmare. Some companies may think their industry is not being impacted significantly today by digital transformation, but they're probably wrong.