Digital proficiency will be essential in the future workplace
The future of work will be based on highly intelligent software tools, giving workers access to relevant information in real time and therefore improving their ability to make decisions faster than ever. Because of all this, The Huffington Post reports, digital proficiency will become an essential skill for the future office worker.
The publication spoke to Alan Lepofsky, vice president of Constellation Research, for his thoughts and predictions on the future of work.
With a background in next-generation collaboration techniques, enterprise social media and disruptive workplace technologies, Lepofsky feels that despite new communication platforms and tools, "the future of work is still functionally job-based."
This means that rather than being an integral part of the worker's day, tools and collaboration software will be 'supporting structures' that help people get on with what they need to - without even realising they are there.
The two technologies that Lepofsky feels have really changed the way we work in recent years are cloud computing and mobile. He feels that mobile has made the greatest impact so far - and that doesn't just include phones and tablets, as "mobile is the ability to work anywhere, anytime, not tethered to your desk," he explained.
He foresees that this trend will continue advancing in the years to come, to the point where "we can look at information on anything":
"In the future information will be projected onto your kitchen counter-tops [...] Imagine three, five, 10 years from now whenever it happens to be, where the physical structure of the device disappears [...] whether it is augmented reality information, or our walls and surfaces and curved objects, dashboards in our cars -- all of these things are going to become screens for information."
Besides what people might think, the adoption of digital technology has less to do with age and more to do proficiency, Lepfsky explains; and proficiency falls into two areas of concern: skill level with technology and comfort level with technology. Accessibility to useful information will also play a major role in enhancing digital proficiency among staff.
It will also be important for business leaders to actively demonstrate the benefits of digital proficiency and aim for 100% adoption of collaboration technology.
"There's no happy medium," said Lepofsky. "For something to be successful you need 100% adoption [...] It has to be the way that that process is done, not an optional way."