Robotics and Business Process Services - The Interview
Last week I learned much and will share some of it here today. Although I have worked with Cognizant for over 2 years, I have not had many opportunities to actually meet large numbers of my colleagues. I have been traveling the world speaking at conferences, teaching and writing. That was solved last week, however, in Orlando where I was able to meet many colleagues that I had previously only communicated with over conference calls and video chats.
One of those colleagues from the Center for the Future of Work at Cognizant, Rob Brown, is an expert in business process services. He shared with me the advances robotics are making in the area of business processes. Not the kind of metal, walking and talking robots we see in movies, but robots that assist humans in their jobs every day. In this interview Rob Brown explains it. Enjoy!