Global Managing Director - Center for the Future of Work
Cognizant Technology Solutions
Based in Washington, DC, Paul is Cognizant's AVP of Strategy for next-generation business solutions. He is responsible for developing direction, service offerings, go-to-market programs, alliances, and business development for key strategic accounts. Paul is an acclaimed industry thought leader, analyst, and practitioner in business technology services globally. In addition to authoring dozens of articles on sourcing topics, he has advised on and participated in transactions worth billions in total contract value.
Paul is also a frequent presenter at industry events, and he's regularly quoted in mainstream and industry publications such as Business Week, The Economic Times (India), CIO Strategy Center, Global Services, Computerworld, and many others. Prior to joining Cognizant, Paul was a principal analyst at Forrester Research where he conducted research and advised senior IT leadership from Fortune 500 firms and government agencies on a broad range of outsourcing topics including sourcing strategy, trends, and best practices.
In 2008, Paul was named one of the top services analysts globally by the Institute of Industry Analyst Relations. Paul also held key positions in planning, negotiation, and successful global program implementation for customers from a variety of industries, including financial services, technology, federal government, and telecommunications for Hewlett-Packard and Compaq Computer Corporation. He has robust experience leading enterprise improvement programs including organizational development, process engineering, communications, and instructional development.
He holds an undergraduate degree in journalism from the University of Florida and graduate degrees from Syracuse University. His doctoral research was on decision-making related to quality improvement in organizations.